At the start of your hairdressing appointment, a lot of communication should take place. If you and your stylist exchange questions about the color and cut you’re looking for, you’re less likely to leave unhappy. This can mean showing inspiration photos, explaining what you do and don’t like about your current hair, talking about how you plan to style your day to day and what’s realistic for you in the future. A good hairstylist will start that conversation, but it’s okay if you ask questions too.
Still, there’s always the chance that you won’t like the end result, and I’m here to tell you how to handle it. Depending on the circumstances, you may handle things in a different way. There are times when the stylist makes an outright mistake. Maybe the fit is uneven or the color just isn’t what you asked for. Then there are times when your stylist has done exactly what you asked for, but you just don’t like how it looks. you. And in other scenarios, maybe you haven’t been told that your end goal hair might take a few sessions, and you don’t like the in-between phase.
Your stylist made a mistake
Remember that your hairstylist is human. We have bad days, and sometimes we really make mistakes. That doesn’t mean you have to suck it up and deal with uneven hair or messed up color. And that certainly doesn’t mean you have to go to another salon to get it fixed. It may seem extremely embarrassing to tell your hairdresser that something was wrong, but I promise you, as a stylist, I prefer to know when I’ve made a mistake, and I’m more than happy to correct it. . You pay for this service, and we want you to love it when you leave.
One important thing I suggest is to tell your hairdresser before leaving your appointment if you are unhappy. This goes for all scenarios of not loving your hair. There’s a chance that if you tell them right away, they can fix the problem right away. Or they can offer you a place to come back to sooner rather than later. Telling them you like it when you’re in the chair and then texting them later makes the whole situation more awkward and hard to deal with.
If you go to another salon to have it repaired, you are paying for an entirely new service. But if you talk it over with your stylist, she’ll fix her mistakes for free, and sometimes even refund you if things went really wrong.
They did what you asked, but you hate it
There are times when you want to try something new and radical, and when you do, you decide it’s not for you. While it can happen to anyone, I usually see it when someone is going through something emotionally and they decide changing their hairstyle will make them feel better. They are not happy with their situation and sometimes changing their hairstyle makes them feel even worse. Or it could just be that you wanted to try a new thing and after trying it, you felt like it wasn’t the right look for you.
Either way, you don’t need to panic because there is a solution! If you’ve cut your hair short and hate it, you may need to let it grow out until you can shape it into the shape you like. Or, you can try extensions if your budget allows. But if it’s the color that bothers you, just ask your stylist if you can adjust it. I will note that if your hair was styled as discussed in the consultation, you may have to pay an additional fee to change it in this situation as it is not a mistake that was made and the stylist will have to cover her time and its product. to make a change. But it might be worth it to you if you really don’t like the way it looks.
The intermediate phase
This situation gets a little trickier, but just know that the person doing your hair wants you to like them, so you can be open with them. Sometimes when the hair color you want is drastically different from your current hair, multiple sessions are needed to achieve the desired look. Since chemicals are involved, you want to make sure you don’t rush the process in order to protect the integrity of your hair. It could mean that you go through a caramel phase before you get to blonde. Or your hair might be honey blonde before you can lighten it enough to make fantastic colors.
Regardless of the situation, it is so important that before you start coloring you have communicated with each other about what the process will look like to achieve your desired goal. Hopefully your stylist will explain in detail what phases your hair will go through before you get your final result. If you’ve had these conversations and you just decide that the middle phase isn’t worth it and you want to go another route, just be open with your stylist and make a plan from there.
When it’s time to find another stylist
There are certain situations where it may be time to seek out another stylist. If you’ve been with the same stylist for a while and are regularly disappointed with your hair, then it might be a good idea to break up. It doesn’t always mean that he’s not a good stylist (or that you’re not a good client), you just might have different preferences. Each hairdresser has their own style. Find the stylist specializing in the service you are looking for. Social media is a great place to go if you want to see their work.
I’ve been doing hairstyling for several years now, and I feel like every year I’m gaining a few more clients for life. We just click and have a good stylist-client relationship. But even with some of these amazing clients, there were times when I had the day off and made a mistake. It means a lot to me when the customer lets me know there is a problem and allows me to fix it. It shows me that they respect my job enough to give me the chance to do it right. But if I have a client who is regularly disappointed, there may be a stylist who suits them better, and that’s fine.
Hopefully these tips will give you some options if you leave the salon feeling disappointed. Remember, your stylist is there to greet you, so give them a chance. Keep an open mind when styling your hair and let your stylist guide you in the style that best suits your hair. Honesty is the best policy in these situations, and the more you communicate, the more your salon trips will be just something to look forward to.
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